Frequently Asked Questions Article

Cleaning your home or business is more than just flitting around with a duster and mop. It takes time and experience, and tools that some people do not have. If you have made the decision to hire a residential or office building cleaning service, research the different services locally before committing to anything. But, seeing as you are now on this questions and answers page brought to you by Souza's Residential and Commercial Cleaning Service, why not take the opportunity to read some of the answers to questions we get and why people decide to choose us over our competition?

Why hire your company?

Our professional house cleaning service has been providing the residents of Rexford, NY with quality cleaning options at affordable prices since 2013. We have 13 years of industry experience and know everything about cleaning work. We use quality tools, cleaning products, and high-end equipment for all our work. We have a sterling reputation for being on time and honest, and we are attentive to every detail. All of our cleaners have been background checked and have proved themselves 100% trustworthy. As we DO NOT tolerate anyone who demonstrated any kind of underhandedness or dishonesty.

Can I pay with a credit or a debit card?

No, you can only pay for our house cleaning services with cash or a check.

Does the company only offer its services to the residents of Rexford, NY?

No, our service extends to the following areas:

  • Crescent, NY
  • Saratoga Springs, NY
  • East Glenville, NY
  • Scotia, NY
  • Jonesville, NY

Failure to see your area doesn’t necessarily mean we cannot cover it – call today and ask.

What about discounts?

Call today and use promo code 411Souza’s Residential Cleaning Service to receive a discount. New clients, seniors, and military personnel will automatically receive a 10% discount.

Is the company licensed, insured, or certified?

Yes, we have them all.

Does the company work with residential customers only?

No, we also deal with commercial clients.

What services can the company offer me?

Our company can offer the following list:

  • Residential Cleaning
  • Maid Service
  • Commercial Cleaning Services
  • Power Washing
  • Stripping and Waxing Floors
  • Post Construction Cleanup
  • Windows
  • Carpet Cleaning

We welcome inquiries.

What are the opening hours of Souza's Residential and Commercial Cleaning Service?

We are available at the following times:

Monday – Friday: 8 AM – 5 PM

Saturday: Closed

Sunday: Closed

Are appointments necessary?

No, but we appreciate it if our customers make one whenever possible, especially our new clients.

Can I get a free estimate?

Yes, of course, you will receive one. It is standard practice to get multiple bids, so if this is what you want to do, be our guest. We will mention though, that the cost of our services does reflect the quality of work that we deliver, so take this under advisement when making your choice.

Is there feedback?

Of course. Make your next place on our testimonials page if you want further verification of our quality standards.

To conclude, if you feel more confident and would like to make an appointment with our commercial or residential cleaning provider to discuss your requirements, or you have further questions not covered by this article, please feel free to contact us today at this number (518) 223-8998 within our working hours of business.